Accident Management

We offer a FREE Accident Management service for all our customers.

Intelligent Vehicle Finance Accident Management Service

Why Do I Need Accident Management For My Lease Vehicle?

We understand that for companies like yours, company car accidents put business profitability and customer satisfaction at risk and use valuable time and effort to get the vehicle back on the road.

40% of company car drivers are affected by an accident every year and it's a challenging process, managing both the claims and repairs. With our Accident Management programme, we can handle all of this for you — what's more, it's totally free and can used on all your company vehicles.

Our FREE Accident Management programme is available to all of our valued customers and offers:

  • Car crash
  • Telephone support 24 hours a day, 365 days a year
  • A national network of quality controlled and approved repair sites
  • Mobile repair or door-to-door vehicle collection and return
  • 3 year guarantee on all repair work
  • Online repair status tracking

And, if the accident wasn't your fault, you can also benefit from:

  • Automatic access to fleet indemnity as a seamlessly integrated part of the accident management solution providing free like-for like replacement vehicles and credit repair for non-fault accidents;
  • Credit repair which protects your claims history by covering the upfront payment for repairs and vehicle hire improving the cash flow of your business;
  • Assistance and support in the recovery of losses.

Accident Management Service Frequently Asked Questions

Telephone: 0844 493 5811

Yes, you will be able to track the progress of your repair throughout.

Yes, our Accident Management Service is available for any type of lease contract. 

We are able to undertake SMART repairs – they typically include minor scuffs to wing mirrors. The costs will need to be under your excess as the insurers will not cover these. Alloy wheels are outside scope and would only be repaired if there was additional damage to the vehicle and the wheels were impacted as result of this incident.

Yes, the full cost is borne by the customer as not covered under insurance policy.