Intelligent Vehicle Finance reviews
Every review is collected and checked by Feefo, so only real customers can leave one. Read what they say, then call 01752 429950.
Live rating from Feefo
Independently collected, verified reviews
Feefo asks our customers for a review after their order and checks each one against a real order before it is published. We cannot edit a review, and we reply to them publicly.
What customers mention most
Read enough of our reviews and three things come up again and again: a named specialist, being kept informed, and customers coming back for their next vehicle.
"Totally reliable and professional in every way. Matt Bateman is a star always going the extra mile."
"Very helpful throughout process. Thorough and [Anthony] kept me informed from start to finish."
"So pleased, 10 years, 30+ vehicles. Issues are ALWAYS dealt with swiftly."
"We have a good and attentive Account Manager in Matt Bateman, he provides ideas, suggests solutions, and understands our business requirements."
All reviews, newest first
Every service review Feefo has collected for us since 2019, including every four-star review.
How our reviews work
Feefo sends the invitation
After your order, Feefo emails you a link. The review is written and submitted on Feefo, not on our website.
Feefo checks it is real
Each review is matched to a genuine order, so only real customers can leave one. You can stay anonymous if you prefer.
We read and reply
We cannot edit or hide what you write. We read every review, pass comments to the team and reply publicly.
Questions about our reviews
Are Intelligent Vehicle Finance reviews genuine?
Yes. Our reviews are collected by Feefo, an independent review platform. Feefo only invites people with a real order and checks each review against that order before it is published.
Why Feefo and not another review site?
Feefo only accepts reviews from verified customers, which stops fake or competitor reviews. It is the review platform for Intelligent Vehicle Finance. Reviews you may find elsewhere under other group company names are not about us.
Can Intelligent Vehicle Finance remove bad reviews?
No. We cannot edit or delete a review. Feefo publishes every review that meets its content rules, whatever the star rating.
Do you reply to reviews?
Yes. We reply publicly on Feefo. If a review raises a problem, we also contact the customer to put it right.
How do I leave a review?
Feefo emails you a review link after your order. If you have not had one, call us on 01752 429950 and we will check your details.
Why do some reviews show a company name?
Many of our customers lease through their business, so Feefo sometimes shows the company alongside the reviewer's name. Anonymous reviews show as a trusted or verified customer.
Who will I deal with if I lease through you?
One named specialist, from first call to delivery. Many of our reviews mention that person by name.
What do customers say most often?
That they had one person looking after them, that they were kept informed at every stage, and that they would use us again for their next vehicle.
What if something goes wrong with my lease?
Call your specialist or our office on 01752 429950. If we cannot resolve it, our complaints process is on our complaints page.
Is Intelligent Vehicle Finance regulated?
Yes. Intelligent Vehicle Finance is a trading style of XLCR Vehicle Management Ltd, authorised and regulated by the Financial Conduct Authority (FRN 315268). We are a credit broker, not a lender, and we receive commission from the funders we introduce you to.
Talk to a specialist
Tell us what you need and one named specialist will take it from there.